Reference

Terms and Conditions at wintomato

These terms set out the rules governing your account on wintomato.co — what you can do, what we commit to, and how disputes are handled.

Applies to all account holdersJurisdiction-aware access rulesUPI & Paytm transaction scopeDisputes handled under applicable lawUpdated terms notified by email

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What These Terms Cover for You

wintomato Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every interaction you have with wintomato — from the moment you create an account through every deposit via UPI, Paytm or PhonePe, every round of Speed Baccarat or Cricket X you join, and every withdrawal you request. Access to our platform depends

1
on the laws of your local jurisdiction; you are solely responsible for confirming that use is permitted where you reside. We do not override local legislation, and if applicable law in your region changes, your access may be adjusted accordingly. All monetary values displayed in your
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account are processed in Indian Rupees unless we notify you otherwise in writing. These terms supersede any prior verbal or written understanding between you and us.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Email Support

Send your terms-related queries to our support address at wintomato.co. We aim to respond within 24 hours on business days, with a clear written answer referencing the relevant clause.

Live Chat

Our live chat window is open around the clock. If a term is unclear before you complete a transaction via Paytm or PhonePe, chat with us first and we will clarify before you proceed.

Formal Written Notice

For legal disputes or formal objections to any clause, submit a written notice through our contact form. We acknowledge all formal notices within 72 hours and route them to the correct internal team.

HOW WE MANAGE THIS

Data, Security and Account Handling Under These Terms

These terms govern not just gameplay but also how we collect, store and protect your data, how your account is secured, and what happens when you want to make changes or raise…

Data We Collect

We collect the details you submit on registration — name, email, phone number and payment identifiers such as your UPI handle. This data is used solely to operate your account and process transactions.

Cookie Usage

Our site uses cookies to keep your session active, remember your preferred language, and measure which pages you visit most. You can manage cookie preferences through your browser settings at any time.

Account Security Practices

Your password is stored using one-way encryption; we cannot read it. We recommend you do not share login credentials and that you enable two-factor authentication when the option appears in your account dashboard.

Data Retention Period

We retain your account data for as long as your account remains active and for a defined period after closure, as required by applicable financial regulations. After that period, personal data is deleted or anonymised.

Requesting Changes to Your Data

You may request a copy of your personal data or ask us to correct inaccurate records by contacting support. We process such requests within 30 days and confirm completion in writing to your registered email.

Who to Contact for Rights Requests

Direct all data-rights requests, term-change objections or account-closure notices to our dedicated compliance contact via the form on wintomato.co. We will not route these through general live chat.

Frequently Asked Questions About These Terms

Below are the questions we receive most often about our terms and conditions — covering account eligibility, data rights, dispute resolution and how updates to these terms are communicated to you.

These terms apply to every person who creates an account on wintomato.co. By completing registration you confirm that you have read, understood and accepted all clauses, including those relating to jurisdiction-dependent access.

Access depends on local law where you reside. It is your responsibility to verify that using the platform is permitted in your specific region. wintomato does not make eligibility decisions on your behalf.

We notify you of any material changes to these terms via email to your registered address at least seven days before the changes take effect. Continued use of your account after that date constitutes acceptance of the updated terms.

Payment identifiers such as your UPI handle or Paytm number are stored securely and used only to process deposits and withdrawals on your account. We do not share this data with third parties except where required by law.

Submit a formal dispute through our contact form on wintomato.co. Include your transaction reference number, the date and the amount. We aim to issue a written resolution within 10 business days of receiving your submission.

Email our compliance contact or use the data-request form on the site. We will verify your identity and provide a copy of the data we hold within 30 days, free of charge, to your registered email address.

These terms are governed by the laws applicable to the jurisdiction in which wintomato operates. Any unresolved disputes will be referred to the courts of that jurisdiction unless local mandatory law in your region specifies otherwise.

Terms and Conditions at wintomato

Reach Us About These Terms

Email Support

Live Chat

Formal Written Notice

Data, Security and Account Handling Under These Terms

Data We Collect

Cookie Usage

Account Security Practices

Data Retention Period

Requesting Changes to Your Data

Who to Contact for Rights Requests

Frequently Asked Questions About These Terms

01 Who do these terms apply to?

02 Can I use wintomato if I live in India?

03 How will I know if the terms change?

04 What happens to my UPI or Paytm transaction data?

05 How do I raise a dispute about a transaction?

06 How can I request a copy of my personal data?

07 What law governs these terms?

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